PRIVACY POLICY

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to help us learn about your browser and operating system.

With your permission, we may send you emails about our store, new products, and updates from Udoland — including information about our candles, soaps, and home design objects.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your payment, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose only.

If we ask for your information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or give you an opportunity to decline.

How do I withdraw my consent?

If after you opt in, you change your mind, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at info@udoland.com or by mail at:

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services to you.

Your data is stored securely through Shopify's data storage, databases, and general application.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and stored only as long as necessary to complete your transaction.

After your transaction is complete, your information is deleted.

All payment gateways follow PCI-DSS standards managed by the PCI Security Standards Council, which includes Visa, MasterCard, American Express, and Discover.

For more information, please refer to Shopify's Terms of Service or Shopify's Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers used by us will only collect, use, and disclose your information to the extent necessary for them to perform the services they provide.

However, some providers (such as payment processors or logistics companies) have their own privacy policies. We recommend reading their policies to understand how your information is handled by them.

Please note that certain providers may be located in or operate under jurisdictions different from yours or ours. Your information may therefore be subject to local laws in those jurisdictions.

When you leave our store's website or are redirected to a third-party site or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links

When you click on links in our store, they may redirect you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide your credit card information, it is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption.

Although no online transmission or storage method is 100% secure, we comply with PCI-DSS standards and implement additional industry safeguards.

SECTION 7 – COOKIES

We use cookies to improve your browsing experience. You can choose whether to opt out of cookies. Examples include:

_session_id: Unique token, sessional — allows Shopify to store session information (referrer, landing page, etc).

_shopify_visit: No data held, persistent for 30 minutes — used by internal stats tracker.

_shopify_uniq: Counts the number of visits to a store by a single customer.

cart: Stores information about the contents of your cart, persistent for 2 weeks.

_secure_session_id: Unique token, sessional.

storefront_digest: Used to determine if the current visitor has access to the shop (if password protected).

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given us consent to allow your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Updates will take effect immediately upon posting on our website.

If we make significant changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to serve you.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at:

info@udoland.com